Jelly Beat Terms & Conditions — The Complete Guide

1General Terms & Introduction

These Terms & Conditions ("Terms") apply to your use of the Jelly Beat platform and all its services. By registering an account or using the platform, you confirm that you have read and fully agree to these Terms.

Jelly Beat is an online Sports Betting and gaming platform operated for users in Bangladesh. We are committed to providing a safe, transparent, and entertaining experience.

Jelly Beat reserves the right to update these Terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised Terms. We recommend checking this page regularly.

2Account Registration & Eligibility

To open an account with Jelly Beat, you must meet the following requirements:

• You must be at least 18 years old. Accounts found to belong to minors will be closed immediately.
• Each individual may only register one account. If multiple accounts are found, all will be closed and deposited funds may be forfeited.
• All information provided during registration must be truthful and accurate.
• All payments must be made in your own name using your own payment method.

After registration, Jelly Beat reserves the right to verify your identity (KYC). This process may require a national ID card, passport, or other government-issued documents.

You are solely responsible for keeping your account password and login details confidential. Do not share them with any third party. Jelly Beat will not be held liable for any unauthorized access to your account.

3Deposit & Withdrawal Policy

Jelly Beat supports deposits and withdrawals via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket — as well as approved bank cards.

Deposit Rules:

• Minimum deposit ৳500.
• Deposits are usually credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits made through a third party are strictly prohibited.

Withdrawal Rules:

• Minimum withdrawal ৳500.
• Withdrawals are typically processed within 1–24 hours.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals are generally processed back to the same payment method used for the original deposit.

In cases of suspicious transactions, Jelly Beat reserves the right to suspend withdrawals and request additional verification. Funds linked to money laundering or fraudulent activity may be forfeited, and legal action may be taken.

4Bonuses & Promotional Offers

Jelly Beat offers bonuses and promotional deals to both new and existing members from time to time. Each bonus comes with its own specific terms, which you should read carefully before claiming.

Welcome Bonus:

• New members will receive a 100% welcome bonus on their first deposit.
• Meeting the specified wagering requirements is necessary to use your bonus.
• Wagering must be completed within 30 days of receiving the bonus.
• The welcome bonus cannot be claimed more than once per person or per device.

General Bonus Policy:

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Multiple bonuses cannot be used at the same time.
• Accounts found to have engaged in bonus abuse may be suspended or closed.
• Jelly Beat reserves the right to modify or cancel any bonus offer at any time.

5Betting Rules

All bets placed on Jelly Beat are governed by clearly defined rules. Please read the relevant event rules carefully before placing a bet.

• Confirmed bets cannot be changed or cancelled.
• Pre-match bets will not be accepted after the event has started.
• You can place bets on live events as they happen, though odds are subject to change.
• Bets placed due to a technical error or incorrectly displayed odds may be voided.
• Bets placed on events involving match fixing or spot fixing will be voided.
• Placing bets on opposing sides of the same event (arbitrage betting) is prohibited.

In the event of a dispute over a bet outcome, Jelly Beat's decision shall be considered final. Please contact us via live chat or email to resolve any disputes.

6Prohibited Activities

The following activities are strictly prohibited on the Jelly Beat platform and will result in immediate action:

• Opening or operating multiple accounts.
• Using another person's account or selling your account.
• Exploiting the bonus system for personal gain.
• Placing automated bets using software or bots.
• Attempting to exploit technical vulnerabilities in the platform.
• Money laundering or transactions involving illegal funds.
• Harassing or deceiving other members.
• Using a VPN or proxy to bypass geographic restrictions.

Jelly Beat reserves the right to suspend or close any account without notice if any of the above violations occur, and all deposited funds may be forfeited. In serious cases, legal action may also be taken.

7Account Suspension & Closure Policy

Jelly Beat reserves the right to suspend or close your account under the following circumstances:

• If any violation of the Terms & Conditions occurs.
• If false information is provided during KYC verification.
• If suspicious or unusual transactions are detected.
• Due to legal obligations.
• If your account has been inactive for an extended period.

You may request to close your account at any time by contacting our support team. Before the account is closed, you will have the opportunity to withdraw any remaining balance, provided no rule violations have occurred.

8Privacy & Personal Data Protection

Jelly Beat treats the protection of your personal data as a top priority. Any information we collect is used solely for service delivery and compliance with legal obligations.

• Your personal information is never sold or shared with third parties.
• Payment information is secured with 256-bit SSL encryption.
• Information may be disclosed to the relevant authorities when required by law.
• You may request to view or correct any personal information we hold about you.

For more information, visit our Privacy Policy Read.

9Responsible Gaming

Jelly Beat believes gaming is a source of entertainment — not addiction. We are genuinely committed to responsible gaming.

• You can set your own daily, weekly, and monthly betting limits at any time.
• If you experience problematic gaming behavior, you can use the self-exclusion option.
• No one under the age of 18 may create or use an account.
• If you notice signs of gaming addiction, our support team is ready to help.

To learn more about responsible gaming, visit our Responsible Gaming View page.

10Limitation of Liability

Jelly beat shall not be held liable for:

• Bets lost or missed due to internet connectivity issues.
• Losses caused by issues with your device or software.
• Delays caused by third parties, such as payment providers.
• Unauthorized access resulting from unsecured account credentials.
• Service disruptions caused by natural disasters or unforeseen circumstances.

Jelly Beat strives to keep the platform available at all times, though brief downtime may occur for maintenance or upgrades. Advance notice is typically given before any planned interruptions.

11Changes & Updates to the Terms

Jelly Beat reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. When changes are made:

• For significant changes, a notice will be sent to your registered email.
• The date of any changes will be shown under the "Last Updated" section at the top of this page.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.

12Contact & Complaint Resolution

If you have any questions, feedback, or complaints about these Terms & Conditions or Jelly Beat's services, please get in touch with us:

• Email: support@jellybeat.ws
• Live Chat: Available 24/7 within the platform
• Response Time: Usually within 15–30 minutes

Jelly Beat will provide an initial response within 72 hours of receiving a complaint. Complex cases may take up to 14 business days to resolve. We take every complaint seriously and are committed to reaching a fair outcome.

If your issue remains unresolved after contacting Jelly Beat, you may escalate your complaint to the relevant regulatory authority. We comply with all legal processes.

Frequently Asked Questions (FAQ)